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We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response... more ->
IT User Support & Infrastructure Analyst - up to £37K - Central Bristol Exalto Consulting are currently recruiting for a permanent IT User Support & Infrastructure Analyst for a key client in Central Bristol. You will be responsible for the IT support/estate for the Bristol office. This is a great opportunity for someone with 4+ years experience, who has excellent communication skills, with a pro-active, problem solving and "can do" attitude, who will have the sole responsibility for the whole IT estate in the Bristol office, including infrastructure, support, hardware and networks. Due to... more ->
Service Desk Analyst/1st & 2nd Line Support Engineer, £190 per day inside IR35 12 month contract, Birmingham Bench IT require a number of experienced Service Desk Analysts/1st & 2nd Line Support Engineers to join a large organisation starting ASAP working onsite full time in Birmingham which is mandatory..Please note that this is working full time onsite in Birmingham* The successful candidate should have the skills and experience included below: Proven experience working as a Service Desk Analyst/1st & 2nd Line Support Excellent customer service skills to assist users in resolving their... more ->
PMO Analyst 6 Month Contract Via Umbrella Birmingham Based (Hybrid) Our Life and Pensions client require a PMO Analyst to help support on an exciting project for an initial 6 months contract. Skills required: Financial tracking Benefits tracking Dependency management RAID and assurance of all governance activities Strong experience of Stakeholder management Support with Project Management Packs/slides/editing/tracking/dependencies) Behaviours - curious, efficient, well organised Use of CMF framework to support any push back Ability to challenge financial planning/questions Proficient use of... more ->
Configuration Analyst Swindon Hybrid (once a month onsite) £35,0000 - £40,000 Working for a SME in Swindon, the position of a Configuration Analyst will be responsible for managing and analysing data to support the business IT services. The Configuration Analyst will play a key role in software and hardware asset management, utilising expertise in Power BI and data analysis to develop metrics and demonstrate the value delivered by IT processes. Configuration Analyst Key Responsibilities: Data Analysis: Leverage your skills in Power BI to analyse data, develop metrics, and create reports that... more ->
Technical Analyst - Citrix/Azure Cloud Engineer My client, a specialist Investment Management company are currently recruiting for a Technical Analyst to join their team on a Permanent basis. This is a great opportunity for an experienced Citrix specialist to further develop their skills in automation of infrastructure deployment in a professional regulated financial services environment This opportunity is based in Birmingham(requiring 2-3 days onsite) and is paying up to £68k per annum Key Skills Specialist in Citrix Environment with experience of XenApp, XenDesktop and Citrix Cloud... more ->
Technical Support Consultant location: Didcot, fully remote but may require some site visits Pay rate: £45,000-£50,000p/a Hours: Standard office hours Our client have an exciting position available for a Full time Technical Support Consultant based Mandatory Requirements 3+ years Oracle PLSQL experience Database development and design experience Logical and analytical problem-solving skills Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients 1+ years Microsoft .NET development experience VB.NET or C#, Web services and XML.... more ->
Business Analyst INSIDE IR35 Coventry Up to £600 per day 3 months initial contract Hybrid working ASAP Start My large client in the high street banking sector is currently looking for an experienced Business Analyst to join them on a 3 month contract basis to assist with their IT asset policy following a technology risk audit. Your responsibilities will include: Deliver a body of policies to the Asset & Dependency Mapping Work stream of the Technology Risk transformation programme Manage and map risk management processes and policies from current to end state Support the creation of reporting... more ->
Business Analyst - Initial 6 month fixed term £50k per annum - Hybrid 3 days per week in office - Apps, Infra, Digital Change - Solihull Commutable from Birmingham, Coventry, Redditch, Bromsgrove, Leicester, South Nottingham Our leading Midlands client are seeking a skilled and motivated IT Business Analyst to join their team, you would be supporting a wide range of exciting IT projects across applications, Infrastructure and Digital Change, demonstrating the ability to bridge the gap between technical teams and business stakeholders. Projects that truly impact the business and its customers... more ->
Are you a skilled IT Support Engineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate... more ->
Data Business Analyst - Hybrid - Birmingham - Outside IR35 VIQU have partnered with a leading IT service provider, who are seeking a Data Business Analyst to support during an ongoing period of transformation. The Data Business Analyst role is technical - we are looking for a candidate with strong technical experience working on data migration projects, with cross-functional skills within business analysis. Please note that this is a hybrid role, and requires the successful candidate to be onsite up to 2 days per week in Birmingham. Key skills & responsibilities: Extensive background within... more ->
IT Technical Support/Software Development - Warwickshire £40,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security with EDR - Endpoint, Detection Response. SOFTWARE DEVELOPMENT : Software and Web Development experience using PHP, HTML, Database query and management using MySQL and MSSQL Renowned, privately owned UK specialist... more ->
Utilise your broad experience in data analysis by gathering requirements from stakeholders, manipulating data in SQL, and displaying and presenting dashboards. Opportunity to join our growing Data Centre of Excellence team. Hybrid up to 80% homeworking available and 20% in Stratford-upon-Avon. About the role We have an exciting opportunity for a Data Analyst to join our Data Centre of Excellence on a 12-month fixed-term contract. Working within a project environment, you'll play an important role in delivering end to end data analysis for the business, from gathering requirements from... more ->
Senior Service Desk Analyst On-site to begin with (Cardiff) - Then into a more Hybrid role £130 P/D Inside IR35 6 months, scope to extend The role: Providing second line specialist support and technical advice to users, IT Managers and 3rd Party Suppliers Providing advice to 1st Line Service Desk Analysts, when needed, on how to progress an incident Responsible for carrying out investigations, taking an analytical approach to fault finding Carrying out prescribed activities and Service Requests that have been requested by users About you: Commitment to continuing professional development for... more ->
Positive Employment is currently recruiting for a Business Analyst for our client local government organisation based in Bristol. The successful candidate will review, analyse and evaluate business systems and user needs to redesign end-to-end business processes so that they are designed from the customer perspective, are efficient and enabled by improved information technology solutions. This is a 6 month starting contract with the possibility to extend. Remote working is available for this position. Duties and Responsibilities but not limited to: Determine operational objectives by studying... more ->
Venesky-Brown's client, a public sector organisation in Cardiff, is currently looking to recruit a Service Desk Analyst for an initial 6 month contract with potential to extend on a rate of £110/day. This role will be remote but the successful candidate may be required to work onsite over the duration of the contract. Responsibilities: - Develop and maintain relationships with customers and users and to be seen as their 'customer champion' who will ensure that all reported difficulties are effectively addressed by the relevant service support team until closure. - Maintain an array of... more ->
Job Title: IT Service Desk Analyst Location: Coventry Remuneration: £14-£20 per hour dependent on experience, additional overtime paid for unsociable hours and weekends. Contract Details: Two weeks, various shift patterns from 7am to 11pm Are you a tech-savvy problem solver with a passion for customer service? Join our client, an esteemed NHS organisation, as an IT Service Desk Analyst and help support their newly implemented system go-live. As part of their dynamic team, you'll play a crucial role in providing initial IT assistance to system users. Responsibilities: Answer calls from system... more ->
Your new company Hays are working with a professional services organisation in central Bristol to support with the recruitment of a 1st line IT support analyst. The role is permanent, offering a salary of up to £28,000pa depending on experience. The role offers hybrid working typically 3 days per week on site. This is a fantastic employer who offer lots of internal development & career progression and have a friendly work environment/culture. Your new role In the role you will act as the 1st point of contact for users across the organisation in their IT requests. You'll log queries and ensure... more ->
Intelligent Resource is working in partnership with a major Client in the UK. We are currently recruiting for IT Service Desk Analyst to be Cardiff based out. Job Title = IT Service Desk Analyst Location = Remote/Cardiff Duration = 6 months Initially IR35 Status: Inside Duties And Responsibilities Operational Service Management Work with Service Desk Manager to ensure the goals and objectives for each service corresponding to their respective SLA's. OLAs and Service schedules are met. To ensure that appropriate information is produced about each service for analysis. To work with the Service... more ->
We are recruiting for a skilled iManage IT Trainer and support Specialist. The role will be supporting our clients most business-critical systems, with a particular focus on an iManage 10 and Windows 11. Client Details A leading global Law Firm Description 1st line responsibilities: Design, develop and conduct a training programme for users of core business systems focusing initially on iManage and Windows 11. Close liaison with IT staff members in Infrastructure, Service Desk and Applications Teams, in addition to key business Stakeholders Assistance with User Acceptance Testing and to IT... more ->